FAQ
Please check if your question is in our list below. If it's not there then please contact us here and we'll answer it within 24h!
Where do you ship (from)?
We ship all over the world from our two locations in The Netherlands and the United States.
We ship your order to you from one of our locations depending on where you are in the world.
All our shipping rates and more information on locations and delivery times can be found on our Shipping page.
How much is shipping?
That depends on where you are, check out our shipping info page for all the details.
Do you offer returns and exchanges?
Yes we do! If something is wrong with your item / order and you want to exchange don't hesitate to reach out to us and we'll sort it out for you ASAP!
Where is that product I saw at your event booth?
At our Events we show and sell all our new products and concepts before we put them online.
If it is not on the website but you saw it at our booth we will probably add it in the future.
If you want to stay informed when we launch our new products online you can subscribe to our newsletter on the bottom of this page.
We promise to not send too much newsletters ;)
Can I buy in bulk / wholesale?
Definitely, we have an extensive wholesale program. Head over to our wholesale account request form to get started!
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